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Return Policy

Exceptional 357 will accept items that are in new condition, unused, and free of damage by customers for refund or exchange within 30 days of receipt of the original order for a full refund or exchange.

For more information regarding our Refund Policy, if you have questions, or if you have a concern, please contact us by sending an email to or fill out the contact form at

If you email us or fill out the contact form, you will get an email confirmation back with 24 hours, confirming your return with additional return instructions.​

Return Instructions
1) Send an email to with a copy of your original purchase receipt. Make sure to include a brief explanation as to why you would like to make your return or refund. (Note: Credit and exchanges are available and must be detailed in your original email)
2) You will receive an email from us within 48 hours with all details and how to proceed with your return.

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